PRIVACY POLICY
Michele Steadman t/a hilomilo shares your concerns about the protection of your personal information online. This Privacy Policy describes our practices regarding the collection and use of information through our website, located at www.hilomilo.com. By using or purchasing any product through this site, you agree to the collection and use of information as set forth in this Policy. If you do not agree to this Policy, please do not use the site. We may update this Policy at our discretion and the most recent version shall be posted on this page immediately.
CONSENT
When you provide us with personal information, such as your name, address and email address, in order to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. If after you opt-in, you change your mind, you may withdraw your consent for us to contact you at anytime by contacting us at michele@hilomilo.com.
DISCLOSURE
We may disclose your personal information only if we are required by law to do so or if you violate our Terms of Service.
HOSTING
Our website is hosted on Wix and links through to Paypal for checkout and payment facilities. Wix provides us with the online e-commerce platform that allows us to sell our products and services to you. Please read Wix's Terms of Service and Privacy Statement on their website. Please read Paypal's Terms of Service and Privacy Statement on their website. Please remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
LINKS
When you click on links on our store, they may direct you away from our site. We are not responsible for the content of other sites or the privacy practices of other sites and encourage you to read their privacy statements. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact michele@hilomilo.com
It is our policy to ensure you have a safe and secure visit.
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Terms and Conditions of Service
Pricing, Payments & Delivery
The prices payable for goods that you order are as set out in the website. All transactions are carried out via the Paypal website and all of the prices are in UK currency. You will be invoiced in UK Pounds and if you purchase from outside the UK, currency fluctuations and credit card charges may make a difference to the amount billed on your credit card.
Please see the Delivery & Returns page for information on timings and costs of delivery. Michele Steadman t/a hilomilo will endeavour to deliver the goods or services within the times indicated. However, where delivery times and dates are given, they are for general guidance only and Michele Steadman t/a hilomilo will not be held liable for late delivery of goods caused by circumstances beyond her reasonable control.
Michele Steadman t/a hilomilo reserves the right to change prices without prior notice.
Michele Steadman t/a hilomilo is not VAT registered.
Receipt of Order
Michele Steadman t/a hilomilo must receive payment in full for your order before it can be accepted. Once your credit card has been authorised and stock is checked, Michele Steadman t/a hilomilo will send you an email receipt confirming your order. Please keep this receipt for your records. Prices and stock availability are not contractually confirmed until you receive the confirmation email despatched once credit card authorisation has been confirmed and stock levels have been checked. Michele Steadman t/a hilomilo reserves the right to refuse to supply to any person for whatever reason.
Disclaimer
Michele Steadman works to keep the site up to date but cannot guarantee that this site and its contents are completely free of technical errors, incorrect prices or information. If you are not satisfied with the site please email your comments. Michele Steadman is not liable if for any reason the site is unavailable.
Great care has been taken to ensure that the items on the website are presented as accurately as possible. However colour clarity will depend upon your device's monitor and therefore colour accuracy cannot be guaranteed.
Please note that each product is hand made by Michele Steadman and therefore unique. Slight variations are part of the distinct character of the work.
Age of Consent
By using this site, you represent that you are at least the age of majority in your country, state or province of residence, or that you are the age of majority in your country, state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
Copyright
All materials including images, illustrations, designs, layout, photographs, written and other text displayed on this site are protected by copyright, trade mark, trade dress and/or other intellectual property rights owned, controlled or licensed to Michele Steadman t/a hilomilo. The use of these images, designs etc. for any purpose without our written permission would be an infringement of UK copyright law. The images on the site are for informational purposes only and are automatically protected under UK copyright law. Any infringement of design right or copyright (such as copying by other manufacturers or retailers) would entitle Michele Steadman to take civil action in court with a view to seeking damages.
The contents of the site are intended solely for personal, non-commercial use. You may download or copy the contents displayed on the site for the sole purpose of placing an order with Michele Steadman t/a hilomilo or using the site as a shopping resource. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not copy, reproduce, distribute, republish, download, display, post or transmit any part of the website without written consent from Michele Steadman t/a hilomilo.
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